Help! The item I received is not the item I ordered.

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We're sorry you didn't receive the item you intended to purchase. Please refer to your receipt to see what you selected at checkout. If you purchased the correct item but received an incorrect item, please open a new ticket, select the "item received not as intended" prompt, then tell us about your order. Be sure to include your full name, order ID, mailing address, what you intended to purchase, and what you received.

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